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Questions before booking?
If you would like to ask about course suitability, group bookings, invoices or training dates, send a message and we will come back to you.
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You can book your place online and your selected training date will be saved with your order.
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Use the form below for course questions, business bookings or invoice requests.
FAQ
Course Questions
Clear answers to the questions learners and business owners usually ask before booking a specialist cleaning training day.
Do I receive a certificate?
Yes. A certificate of completion is included after you complete the training day and assessment.
Is this course suitable for beginners?
The course is suitable for people entering specialist cleaning as well as experienced cleaners who want a more structured introduction to biohazard-related work.
Is the course online or in person?
This is an in-person training course. The practical environment is important because learners can see equipment, demonstrations and real-world context.
What is included in the booking price?
The booking includes the training day, practical demonstrations, training materials, assessment, certificate, breakfast, lunch, drinks and barbecue evening.
Do I need to bring PPE?
Any required learner preparation should be confirmed in the final joining instructions. The course includes PPE and equipment context so you understand how protective equipment fits into specialist cleaning work.
Can my company book more than one place?
Yes. Businesses can book places for team members. If you need several places or a company invoice, contact the academy before booking.
Can I get an invoice for my business?
Yes. Business invoice requests can be handled by the academy. Add the correct business details during or after booking, depending on the store setup.
What happens if I need to cancel or change date?
Cancellation and date-transfer terms should be checked before booking. If your plans change, contact the academy as early as possible so available options can be reviewed.
Will I be qualified to take on biohazard jobs immediately?
The course gives structured training, context and a certificate of completion. You are still responsible for following all legal, insurance, waste, health and safety and business requirements before offering services.
Where is the training held?
The training is UK-based and delivered in person. Add the exact venue address and arrival information in the Training Location section once confirmed.